UPS Pulse of the Online Shopper

Digitize or Die: Real World Data from UPS data analytics: Straight from an S&P 100 global behemoth with more than $66 B in sales. “The retail industry is undergoing an evolution driven by rapidly changing consumer preferences and disruptive technologies. As a result, consumers are seeing an unprecedented customization and personalization of the shopping experience. The convergence of e-commerce and the brick-and-mortar world is causing a major shift in the way retailers market, sell and deliver products. Both domestic and international retailers are competing for U.S. consumers who are more global, mobile and marketplace driven.” – Sean Flaherty, VP UPS Global Retail Strategy

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